At VKSkillSphere.com, we aim to provide a smooth and timely delivery experience for all participants. Our platform primarily conducts online art competitions, and most deliverables are provided digitally. However, in some cases, physical items such as certificates, medals, trophies, or gifts may be shipped.
1. Digital Deliverables
Most services on VKSkillSphere are provided digitally, including:
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Participation Certificates (PDF)
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Winner Certificates (PDF)
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Result Announcements
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Score Sheets (when applicable)
These are sent to the registered email ID within the timeline mentioned for each competition.
No shipping charges apply to digital items.
2. Physical Deliverables
In some competitions, physical items may be provided, such as:
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Printed Certificates
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Medals / Trophies
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Gift Items / Goodies
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Special Recognition Awards
Shipping Time
Physical items are shipped within 7–10 working days after result declaration or confirmation of address.
Delivery Time
Estimated delivery time within India:
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Metro Cities: 3–6 working days
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Non-Metro Cities: 5–10 working days
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Remote Areas: 7–14 working days
Total expected time: 10–20 working days from dispatch.
3. Shipping Charges
Shipping charges (if applicable) will be mentioned clearly:
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On the competition page
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During checkout
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In email confirmation
Some competitions may offer free shipping, which will be notified on the page.
4. Address Verification
Before dispatching any item, we verify the shipping address submitted by the participant.
Participants are responsible for providing accurate and complete address details.
If the package is returned due to incorrect address, reshipping charges will apply.
5. Tracking Information
Once the item is shipped, you will receive:
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Tracking number
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Courier partner details (DTDC / Bluedart / India Post / Others)
Tracking will be updated within 24–48 hours of dispatch.
6. Delays in Shipping
Shipping may be delayed due to:
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Natural calamities
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Festivals or national holidays
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Logistics issues
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Incorrect address
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Service unavailable at your PIN code
We will keep you informed in such cases.
7. Damaged or Missing Items
If you receive a damaged or tampered package:
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Take clear photos/videos of the package and product.
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Send them to our support team within 48 hours of delivery at:
๐ง support@vkskillsphere.com
We will investigate and arrange a replacement if applicable.
8. International Shipping
Currently, VKSkillSphere does not offer international shipping.
Only India-wide shipping is available.
9. Contact Us
For any shipping-related queries or support:
๐ง support@vkskillsphere.com